Return Policy

Greensboro Historical Museum Shop Return Policy

 

Welcome to the Greensboro Historical Museum Shop Online

This page includes:

  1. Contact Information
  2. Shipping Information
  3. Billing Information
  4. Return Policy
  5. Alternate Sales Location
  6. Membership Information
  7. our Browser and Cookies
  8. Other Information

Contact Information

If you have comments, questions, or suggestions concerning our merchandise or our Web site, please contact us. We would love to hear from you!

Mailing and Shipping Address

130 Summit Ave.
Greensboro, NC 27401

Phone: 336-373-2949
Fax: 919.807.7828

E-mail: shop@greensborohistory.org

Shipping Information

Orders are shipped via United States Postal Service (USPS) within the continental United States. USPS delivery requires a complete street address and a telephone number, required on checkout of your order.

Most orders ship within one to three business days except during holidays, and you will be notified if an item is temporarily out of stock. For express delivery or for orders to be delivered to Alaska or Hawaii, please contact our shop via telephone at 336-373-2949 or via email at shop@greensborohistory.org.

Shipping and handling charges are based on the subtotal of your order. (For large quantities of certain items, additional shipping charges may apply, but you would be notified before final order processing.) Our shipping charges are as follows:

 

Order Subtotal     Shipping Charge

$50.00 and under                   $6.95

$50.01 to        $199.99          $8.95

$200.00 and above                $9.95

Billing Information

Proceeds of the Museum Shop support the Greensboro Historical Museum.

We accept the following major credit cards: VISA, MasterCard, Discover and AMEX.

Return Policy

  • At the Greensboro Historical Museum Shop any item may be returned for an exchange within 90 days of purchase.
  • The Greensboro Historical Museum Shop online does not accept returns.
  • Special order items may not be exchanged unless defective
  • Gift certificates are non-refundable
  • Show tickets are not refundable.
  • Educational Trunk deposits are non-refundable
  • Shipping and gift-wrapping charges are non-refundable.

For proper exchange, please include the sales receipt or packing list with all returns.

Items damaged during shipping will be replaced with the same or similar item. For defective (not damaged) items, please contact us at 336-373-2949 during Museum Hours for specific instructions before returning any merchandise.

Alternate Sales Location

Museum Shop merchandise may also be purchased over the counter at the Greensboro Historical Museum:

The Museum Shop
Greensboro Historical Museum
130 Summit Ave.
Greensboro, NC 27401

Shop Hours:

Tuesday - Saturday 10am - 5pm
Sun 2pm - 5pm

Membership Information

Greensboro Historical Museum members receive a 10% discount on purchases made in the Greensboro Historical Museum Shop. (The discount applies to merchandise in our online store and in the shop, although certain exclusions may be in effect at any given time; the exclusions generally would include special consignment pieces and would be denoted as non-discount items if applicable. Also, the discount does not apply to the purchase of memberships, sale items, or gift certificates and no discounts apply to shipping fees.)

If you are a current member and do not know your membership number, please contact the Museum Shop before placing your order, and we will give you special instructions so that your can apply your discount. If you are interested in applying for membership, please call the Greensboro Historical Museum office, at 336-373-2043.

You can become a member of the Greensboro Historical Museum online via the Greensboro Historical Museum’s website.

Your Browser

In order for your shopping cart to work properly, you must have cookies enabled in your browser.

Cookies

Cookies or other technology may transfer information from this website to your hard disk for record-keeping purposes. Cookies or similar technology can make the Internet more useful by storing information about your preferences on a particular site. The use of cookies or similar technology is an industry standard, and this website, like many others, uses them to provide useful features for our users. Cookies in and of themselves do not personally identify you, although they do identify your computer. Most browsers are initially set up to accept cookies. If you prefer, you can set your browser to refuse cookies. However, you may not be able to take full advantage of this website if you do so.

Other Information

 

Proceeds of your purchase at the Greensboro Historical Museum Shop, whether online or in the Shop, support the Greensboro Historical Museum’s mission and goals.